Olde South Homes, Inc. was ready to expand the production and scheduling areas of its business. The leaders were comfortable with their existing accounting program, but wanted one system that did everything from A-Z.

The Builders CoPilot customer relationship management (CRM) software team listened to Olde South’s needs and recommended a switch to Sage Timberline Office combined with Builders CoPilot. Information entered and stored in Builders CoPilot easily translates to the Sage Timberline Office program and updates in real-time.

“They are very responsive and want to satisfy the customer. They were able to customize their product to fit our needs,” said Memory Strong, Olde South Homes’ controller.

Olde South Homes is excited about the potential to go straight from contract to production in one program with Web-access and real-time information. The custom-built solution provided Olde South with one integrated system for prospect tracking, contracts, a document library, scheduling, purchasing, punch lists, warranty and “back office” augmentations.

“The product is efficient. It saves time and money. It handles everything from walk-in to contract, to production, to closing and is an all-encompassing program,” said Strong.

Builders CoPilot generates beneficial reports so each team member can see what is going on in all facets of the business without picking up the phone or going out into the field. The real-time information decreases the chance for error and ensures that everyone is on the same page at all times.

Olde South Homes is currently building throughout the Raleigh, N.C., metropolitan area. The company was recently named the Building Company of the Year for the seventh time by the Wake County Home Builders Association at the 2008 MAME awards gala. Olde South Homes builds approximately 80 homes annually, and its president, Frank Wiesner, is the president-elect for the North Carolina Home Builders Association.